", "identifier": { "@type": "PropertyValue", "name": "U.S. Army Medical Command", "value": "283077" }, "datePosted" : "2018-11-22", "employmentType" : "FULL_TIME", "hiringOrganization" : { "@type" : "Organization", "name" : "U.S. Army Medical Command" }, "jobLocation" : { "@type" : "Place", "address" : { "@type" : "PostalAddress", "addressLocality" : "Fort Sill", "addressRegion" : "OK", "postalCode" : "73503", "addressCountry": "US" } } } }
[Close] 

Medical Support Assistant (OA) (Open Continuous)

Videos
Duties
Help
## Duties
### Summary
About the Position: These positions will be located in various clinics throughout Reynolds Army Health Clinic. You will have the opportunity to work with both military and civilian personnel. Please note that because these positions are located throughout Reynolds Army Health Clinic, some positions may be required to work Monday - Friday, 7:30 am - 4:00 pm.
Learn more about this agency
### Responsibilities
Performs the full range of receptionist, recordkeeping, and miscellaneous clerical duties within the ambulatory setting.
Enters/retrieves data from automated systems, such as, Composite Health Care Sys (CHCS), the Ambulatory Data Sys (ADS), the Armed Forces Health Longitudinal Tech App (AHLTA), Patient Appointment System (PAS) and Defense Manpower HR Sys Info (DMHRSi).
Maintains and monitors patient appointment schedules for the clinic and/or practice.
Coordinates and/or schedules patient appointments with other clinics or specialties wither manually or within CHCS.
Receives patients and visitors as the initial point of contact, in person or telephonically.
Monitors and manages Army Medicine Secure Messaging System (AMSMS) at the clinic and/or practice level.
Ensures eligibility for care, and contacts Patient Administration for verification when needed.
Provides information regarding the practice, clinic, and hospital policies, procedures, and locations to patients, family members, staff, etc.
Maintains all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
Ensures the patient completes all necessary forms prior to being seen by the provider.
Responsible for all clerical duties inherent to the in-processing (reception), care, and out-processing (transition) of outpatients, families, caregivers and guests.
Responds to emergency calls and notifies emergency medical personnel.
Follows clinic/practice communication procedures, which may include operating emergency phone lines, public announcements systems and emergency alarms.
### Travel Required
Not required
##### Supervisory status
No
##### Promotion Potential
5
#### Job family (Series)
0679 Medical Support Assistance
Requirements
Help
## Requirements
### Conditions of Employment
Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
A qualified typist is required.
This position has a mandatory seasonal influenza vaccination requirement.
### Qualifications
This Open Continuous announcement allows acceptance of applications through the closing date. The intent of this announcement is to establish a
standing register of qualified candidates and refer for consideration when vacancies occur. The first Cut-Off date for receipt/referral of applications to be considered for available vacant positions will be October 23, 2018; subsequent Cut-Off dates will be November 23, 2018; December 24, 2018; and January 22, 2019.
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
30 Percent or More Disabled Veterans
Current Department of Army Civilian Employees
Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)
Executive Order (E.O.) 12721
Interagency Career Transition Assistance Plan
Military Spouses, under Executive Order (E.O.) 13473
Non-Appropriated Fund Instrumentality (NAFI)
Non-Department of Defense (DoD) Transfer
Office of Personnel Management (OPM) Interchange Agreement Eligible
People with Disabilities, Schedule A
Priority Placement Program (PPP), Program S (Military Spouse) registrant
Reinstatement
Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Experience Required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job. Specialized experience is defined as working in an inpatient or outpatient treatment ward or clinic in a medical facility performing work which included: Receiving patients; Scheduling appointments; Maintaining charts, files or records; Providing information to patients, professional medical staff and the general public; Maintaining an inventory of supplies; and Utilizing a personal computer and office automation software programs. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
Education Substitution: Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this position, you may qualify if your education meets the following definition: Successful completion of a full 4-year course of study leading to a bachelor's degree from an accredited college or university (Note: You must attach a copy of your transcripts). This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
You will be evaluated on the basis of your level of competency in the following areas:
Clerical
Computer Skills
Customer Service
Health Records Management
Management Support
Generally, an employee may be advanced to this position, if he/she has served in a position no lower than 2 grades below the position being filled within the last 52 weeks. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
### Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
### Additional information
Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.S. Citizenship.
Two year trial/probationary period may be required.
Direct deposit of pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
This is a Career Program (CP) 53 position
Multiple positions may be filled from this announcement.
Salary includes applicable locality pay or Local Market Supplement.
Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority. To receive selection priority for this position, you must: (1) meet ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 90 or above; and, (3) submit the appropriate documentation to support your ICTAP eligibility. Additional information about the program is on OPM's Career Transition Resources website.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Read more
### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your r?sum? and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your r?sum? and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
Read more
### Background checks and security clearance
##### Security clearance
Public Trust - Background Investigation
##### Drug test required
No
Required Documents
Help
## Required Documents
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc). Please review the following links to see which documents you need to provide to prove your eligibility to apply: Applicant Merit Checklist and Proof of Eligibility.
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
For additional information see: What to include in your resume.
2. Other supporting documents:
Cover Letter, optional
Most recent Performance Appraisal, if applicable
Proof of Eligibility to Apply: Your application must include the documents which prove you are eligible to apply for the vacancy. The Proof of Eligibility document describes authorities commonly used in merit promotion recruitment and what document(s) are required to prove you meet the requirements of the authority. You must meet the requirements of at least one of the authorities listed in the Who May Apply section above to receive further consideration.
Time-in-grade documentation: If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses
NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Benefits
Help
## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Help
## How to Apply
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 01/22/2019 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.usastaffing.gov/ViewQuestionnaire/10337800).
Follow the prompts to select your r?sum? and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process .
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Read more
### Agency contact information
### Army Applicant Help Desk
##### Phone
(000)000-0000
##### Email
USARMY.APG.CHRA-NE.MBX.APPLICANTHELP@MAIL.MIL
##### Address
EK-APF-W2NVAA USA MEDDAC FT SILL - FORT SILL
DO NOT MAIL
Fort Sill, OK 73503
US
Learn more about this agency
### Next steps
If you have questions regarding this job posting please visit https://portal.chra.army.mil/hrpublic?id=formpublic&sys;id=-1&table;=uapplicationinquirystaging and complete the online submission form. To expedite the process please include the Job announcement number, which can be found at the top, right hand side of the job announcement.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Read more
Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Equal Employment Opportunity (EEO) for federal employees & job applicants
Read more
### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Read more
#### Legal and regulatory guidance
Financial suitability
Social security number request
Privacy Act
Signature and false statements
Selective Service
New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/514407000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 10/19/2018 to 01/22/2019
Service: Competitive
Pay scale & grade: GS 5
Salary: $33,394 to $43,414 per year
Appointment type: Permanent
Work schedule: Full-Time

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

LVAD Nurse Manager - FT - Days - Mechanical Ci...
Oklahoma City, OK Integris Health
MEDICAL ASSISTANT
Enid, OK St. Mary's Regional Medical Center
MEDICAL ASSISTANT
Enid, OK St. Mary's Regional Medical Center
Medical Assistant I - FT - Gastroenterology Ed...
Edmond, OK Mercy
Nursing Assistant - FT - Days - 5 E Intermedia...
Oklahoma City, OK Integris Health