Systems Specialist Lead
Description
Job Description:
Leidos has an immediate for a Systems Specialist Lead to support AHLTA/CHCS systems at our facility at Ft Sill.
They Systems Specialist Lead will perform systems analysis of these systems.
Supports the installation of computer operating systems, application software, and computer hardware and provides hot-line support to customers and possesses troubleshooting skills and knowledge of the MHS clinical systems and Windows environment and OS.
Analyzes and supports technical documentation detailing installation procedures.
Supports the overall integration of all system peripherals so that they can operate correctly within a predefined environment.
Manages the overall installation and maintenance of CHCS/AHLTA hardware and software on a daily basis.
Monitors overall system performance.
Oversees daily operations of system at the customer site to ensure system availability.
Troubleshoots hardware and application software.
Loads new software releases and software maintenance updates at the customer site.
Logs trouble calls with the Defense Health Global Support Center (DHAGSC) with required follow-up until problem resolution.
Maintains a site log of trouble tickets and accumulates data for effective problem resolution statistics.
Performs CHCS/AHLTA system security checks on a routine basis.
Interfaces with customer and is responsible for technical communication with management/other sites.
Types of Tasks to Perform (non inclusive):
Site Administration Tasks to include AHLTA/CHCS, DII System administration, scheduled backupsSupport System Upgrades CHCS/AHLTA (Hardware / Software / Firmware)Manage CHCS/AHLTA Site Level System AvailabilityAssist System Engineering with monitoring System Performance and Management of identified bottlenecksAssist Software Engineering / TIER III with resolution of data integrity issues.
Install SDD- approved software (change packages, special software, quick fixes, IAVA patches)Maintain MHS approved interfaces between SDD IT Systems (CHCS/AHLTA) in coordination with primary vendorProvide onsite support for testing, evaluation and implementation of new SDD- approved IT systems and system enhancementsReporting and Documentation (Data calls, Downtime, MICCB, FSW updates)Plan, coordinate, and participate in major system eventsPerform technical escalationSupport special projects pertaining to CHCS/AHLTAOther Duties as assigned supporting CHCS/AHLTA Required Education and
Experience:
BS Degree or Equivalent Experience and less than two years of relevant experience.
Must be able to obtain and maintain an ADP II Clearance.
Must Possess current Comptia Security
Certification to be considered for this position.
Pay Range:
Pay Range $46,800.
00 - $72,000.
00 - $97,200.
00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Recommended Skills Administration Comp Tia Security
Computer Architectures Firmware Maintenance Microsoft Windows Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Leidos has an immediate for a Systems Specialist Lead to support AHLTA/CHCS systems at our facility at Ft Sill.
They Systems Specialist Lead will perform systems analysis of these systems.
Supports the installation of computer operating systems, application software, and computer hardware and provides hot-line support to customers and possesses troubleshooting skills and knowledge of the MHS clinical systems and Windows environment and OS.
Analyzes and supports technical documentation detailing installation procedures.
Supports the overall integration of all system peripherals so that they can operate correctly within a predefined environment.
Manages the overall installation and maintenance of CHCS/AHLTA hardware and software on a daily basis.
Monitors overall system performance.
Oversees daily operations of system at the customer site to ensure system availability.
Troubleshoots hardware and application software.
Loads new software releases and software maintenance updates at the customer site.
Logs trouble calls with the Defense Health Global Support Center (DHAGSC) with required follow-up until problem resolution.
Maintains a site log of trouble tickets and accumulates data for effective problem resolution statistics.
Performs CHCS/AHLTA system security checks on a routine basis.
Interfaces with customer and is responsible for technical communication with management/other sites.
Types of Tasks to Perform (non inclusive):
Site Administration Tasks to include AHLTA/CHCS, DII System administration, scheduled backupsSupport System Upgrades CHCS/AHLTA (Hardware / Software / Firmware)Manage CHCS/AHLTA Site Level System AvailabilityAssist System Engineering with monitoring System Performance and Management of identified bottlenecksAssist Software Engineering / TIER III with resolution of data integrity issues.
Install SDD- approved software (change packages, special software, quick fixes, IAVA patches)Maintain MHS approved interfaces between SDD IT Systems (CHCS/AHLTA) in coordination with primary vendorProvide onsite support for testing, evaluation and implementation of new SDD- approved IT systems and system enhancementsReporting and Documentation (Data calls, Downtime, MICCB, FSW updates)Plan, coordinate, and participate in major system eventsPerform technical escalationSupport special projects pertaining to CHCS/AHLTAOther Duties as assigned supporting CHCS/AHLTA Required Education and
Experience:
BS Degree or Equivalent Experience and less than two years of relevant experience.
Must be able to obtain and maintain an ADP II Clearance.
Must Possess current Comptia Security
Certification to be considered for this position.
Pay Range:
Pay Range $46,800.
00 - $72,000.
00 - $97,200.
00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary.
Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Recommended Skills Administration Comp Tia Security
Computer Architectures Firmware Maintenance Microsoft Windows Estimated Salary: $20 to $28 per hour based on qualifications.
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